CUSTOMER SUPPORT
Our team of dedicated concierge specialists is eagerly awaiting the opportunity to assist you. Whether you have questions, need product advice, assistance with your order, or any other inquiries, we are here to provide expert guidance.
For your convenience, we encourage you to explore our comprehensive F.A.Q section, which contains answers to the most commonly asked questions.
Contact Us
Choose your preferred method of contact to connect with our Client Services team or find out more information through our FAQ page.
CALL US
Our Client Advisors are here to help, providing information on your inquiries and advice on your purchases.
You may contact us by phone:
- Monday to Friday: 9am - 6pm PST
- Saturday: 10am - 6pm PST
- Sunday: 10am - 6pm PST
CHAT WITH US
Our Live Chat Client Advisors are available to assist:
- Monday to Sunday: 9am - 9pm PST
Find the live chat icon in the bottom right hand corner of the screen. It will become active during these hours, once an Advisor is available.
CHAT WITH AN ADVISOREMAIL US
For customer support, email customercare@soulofnomad.com.
For partnerships and inquiries, email corporate@soulofnomad.com.
Allow up to 12 hours for a response.
SEND AN EMAILFeel free to reach out to us via email at customercare@soulofnomad.com. To ensure a prompt response, kindly provide the following information, and our customer support specialists will attend to your inquiry with the utmost diligence and speed.